Terms of Service

1. Acceptance of Terms

By accessing or using the pipera platform at pipera.io (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

pipera is the pipeline that builds a brand and runs it. The Service generates and publishes content, detects winners, runs paid promotion, and reports on performance.

3. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information.

4. Subscriptions and Billing

• pipera offers monthly and yearly subscription plans, as well as credit packs.
• All payments are processed securely through Stripe.
• Subscriptions automatically renew unless cancelled before the renewal date.
• You may cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period.
• Refunds are not provided for partial billing periods, except as required by law.

5. Free Trial

New accounts receive a 7-day free trial with 10 AI-generated creatives. No credit card is required. After the trial ends, you must subscribe to a paid plan to continue using the Service.

6. Credits

• Credits are consumed when you generate content through the Service.
• Monthly plan credits reset at the start of each billing cycle and do not roll over.
• Credit pack credits roll over for 90 days from purchase.
• Credits have no cash value and are non-transferable.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Generate content that is defamatory, obscene, harmful, or infringes on third-party rights
• Attempt to reverse-engineer, decompile, or disassemble the Service
• Circumvent rate limits, usage restrictions, or security measures
• Resell access to the Service without our written consent
• Use automated means to access the Service except through our official API

8. Content Ownership

• You retain ownership of your brand assets, product data, and any content you upload to the Service.
• Content generated by pipera on your behalf is owned by you, subject to the underlying AI model licenses.
• You grant pipera a license to use your brand assets and data solely to provide the Service.

9. Third-Party Integrations

The Service integrates with third-party platforms including Meta (Facebook, Instagram), Shopify, and others. Your use of these integrations is subject to the respective third-party terms. pipera is not responsible for the actions, content, or policies of third-party services.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that AI-generated content will meet specific performance targets.

11. Limitation of Liability

To the maximum extent permitted by law, pipera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account at any time. Upon termination, your right to use the Service ceases immediately.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service at least 30 days before they take effect. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which pipera operates, without regard to conflict of law principles.

15. Contact

For questions about these Terms, contact us at legal@pipera.io.